When adidas Australia was looking to improve the sales and service skills of its Customer Service Team (inbound and outbound customer contact) they turned to Kevin Cahalane, who conducted a high quality Customer Service and Telemarketing Sales Program. Feedback was excellent and ongoing results highly profitable for the Company.
Great. Advice ... imparted well. A van Bergen
Excellent. Well presented, full of information. 'Marcela'
Excellent, thorough. (Kevin) understanding and approachable. D Elliott
Fast paced—covered all aspects. 'Evan'
Great—clear and concise, gave examples and made sure we understood tasks. B Roseberry
Very interesting ... professional. S Saba
Professional. Material was great. 'Jo'
Excellent. J Geddes
Information was useful and informative. Not too overpowering (or weak) like other presenters we have had. A happy medium!. K Stowe
(Kevin) good to relate to. T Boustead
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Kevin Cahalane
2012 is our 25th year, assisting great companies to
build their revenue and profits … and helping great people to build
their leadership (sales coaching and mentoring), sales and service skills.
