Kevin has worked with Selby-Biolab on three major training and consulting assignments over ten years. He conducted a series of Leadership and Customer Service Excellence workshops with the internal service team . As with previous training, feedback was excellent. Kevin has also conducted Team Building and Train the Trainer workshops.
Leadership Excellence
Excellent. G Colartone
Very good. A Schweade
Professional—covered a lot of areas that were very relevant to me. P Kowalski
Well paced and researched. Friendly and non-confrontational. L Wallace
Challenging and interesting. K Chivell
Well organised and efficient, clear and concise. Keeps everyone on their toes. S Fierenzi
Customer Service Excellence
Excellent. Valuable information presented and discussed. A Megaloganis
Well structured, good use of group interaction. Relaxed atmosphere. P Young
Well run and interesting. K Chivell
To the point and effective. S Fierenzi
Easy to follow, (Kevin) gets the message across in a pleasant manner. C Konstantopoulos
Excellent, involves everyone in the class. Great outline of all aspects of customer service. K Wallace
Good participation—gets points across. C Ferguson
(Course) inspired discussion and reflection. A Megaloganis
Informative—encourages participation. Very entertaining. A Georgas
Fantastic. A lot of issues were raised. D Whitelaw
Very good. Kevin explains everything clearly and has a good sense of humour. A Karamittos
Excellent. 'Giulio'
Excellent. V Greenshields
Great presenter—interesting and helpful. P Kowalski
Kevin, thanks for your help. I can always rely on your excellent assistance—with Your knowledge of our Company. Kaye Aitchison, National Customer Service Manager
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Kevin Cahalane
2012 is our 25th year, assisting great companies to
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