Customer Service Excellence training
Telemarketing development training
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Customer Service Excellence training
Telephone Skills training (outbound)
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Member Service Excellence and
Team Building Conference
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Major Customer Service Excellence training program for 120+ staff in new call centre
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Sales Conference
High quality Sales/CRM Training
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Victorian Member Relations Team training and building
Telemarketing campaigns
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Australia-wide Service Excellence
training for Technical Team of 180
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Customer Service Conference, four years in a row. CRM training and skills development
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Sales Conference
High quality Sales/CRM Training
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Business development project
Business unit improved sales by 333%
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Major Sales Team Training Coferences... five years in a row
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Customer Relationship Management training and business development, around Australia
|
Tele-Sales Implementation
Sales Training for National sales team
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Customer Service Excellence training program
Customer Care surveys
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New Business Acquisition
Intensive Sales Training Program
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Major Sales/CRM training programs
Victorian Division
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Retail Sales Training for STIHL Dealers around Australia | 
Team Leader/Supervisor training and skills development—negotiation, problem solving, service and support |
 Key note presentations to Yamaha dealers around Australia—two years in a row
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