Hallmark Cards

Excellent—activity oriented tasks helped to ensure everyone was involved. (Kevin was) fantastic—maximised involvement—made it 'easy' to absorb concepts presented. Good reference material—with groups ideas included.
A Ridley, Administration Manager

Excellent. Met the workshop component requested. Great presenter, good sense of humour, interesting.
V Meier, Retail Centre Customer Service Manager

Gets you thinking, provides opportunity to learn more about others you work with. Strong communicator.
A Shanahan

Thorough and involving. Well presented.
E Whiteside

Excellent course, working with different teams, helped gather different feedback on issues. (Kevin) very clear and precise. Motivated the group, and examples used were very beneficial.
I Orfanides

Excellent.
S Toussaint

Kevin was very funny, pleasant and helpful.
S Ponsonby

Very good as it motivated us for wanting to learn more about Customer Service.
K Morriss

Helpful—lot of fun. (Kevin) makes you feel at ease.
A Mills

Very helpful. Have taken a lot on board. (Kevin) great, fun, understanding, knowledgeable person.
M Pepper

Very informative, I got a lot out of it, both in business and personal.
M White

Excellent. 120%. (Kevin) keen, enthusiastic, energetic.
V McKenzie

Great, very helpful, to look at customer problems in a different way.
M Johnston